Did you place an overnight order? For overnight orders submitted after 12pm Pacific Standard Time, please wait until the following business day to inquire about tracking. If you requested overnight shipping outside of our business hours or on the weekend, your order will be processed the next business day. Thank you.
Where's the free shipping? The system auto selects the lowest paid for shipping method because of the programming. Please scroll down the shipping methods and you will see the free shipping method choice. Select it and you are good to go as long as the item has a free shipping method available. Please note that free shipping items should be bought on their own because adding a non-free shipping method can cause the system to charge a shipping fee.