Privacy Policy

Sprinter Parts and Service Store Inc., an Oregon corporation, is committed to protecting the privacy of your personal information.  This Policy applies to the Sprinter Parts and Service Store Inc. website and to all our customers.  This Privacy Policy explains how Sprinter Parts and Service Store Inc. collects and utilizes your personal information when you use our website and purchase our products.  If you have any questions regarding this Privacy Policy, please feel free to contact us through our Sprinter Store website:  (the “Site”) or write to us at:  Privacy Group c/o Sprinter Store at 19460 SW 89th Ave. Tualatin, OR 97062.

1.   Information We Collect and How We Use It
Sprinter Parts and Service Store may collect personal information to improve the manner by which we operate and offer our products, communicate with you about those products, and provide effective, timely customer support when needed.  We will not rent, sell, or otherwise distribute to third parties any of the personally identifiable information we collect and we will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy or a policy or notice contained in or associated with a specific Sprinter product.

2.   Contacting Sprinter Parts and Service Store Online
When you contact Sprinter Parts and Service Store online, to engage us for products, information is gathered.  Information may also be gathered during your access to our particular products, which may differ based on the nature of the product.
Information that you provide when contacting Sprinter Parts and Service Store online, may include:

  • name and email address;
  • inventory and business related information;
  • information concerning Sprinter Parts and Service Store products;
  • location information (such as zip code or postal code and country);
  • computer configuration (such as operating system, connection speed, and peripherals); and
  • the IP Internet (IP) address and URL of the website that sent you to the our registration page.

3.   Use of Cookies
We may use cookies to provide you with a tailored experience when visiting our Site and using our products.  We also use cookies to understand traffic patterns on our Site.  We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. Sprinter Parts and Service Store does not require that you accept cookies.  However, some functionality on our Site may be disabled if you decline to accept cookies.  You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

4.   How We Use Your Personal Information
Sprinter Parts and Service Store uses your personal information to:

  • Provide Sprinter products and communicate with you concerning your account and customer service issues.  Improve our products by providing personalized content recommendations, language and location customization, and/or personalized help and instructions
  • Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any other preferences you provide
  • Better understand how our products are used, including Web traffic patterns and what types of products are most popular with users of our products.

5.   Choices for Personal Information
When you sign up for a particular product that requires registration, validating or verifying legitimacy or account status, we may ask you to provide personal information.  If the Sprinter Parts and Service Store intends to use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If the Sprinter Parts and Service Store proposes to use personal information for any purposes other than those described in this Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes.  We will not collect or use sensitive information for purposes other than those described in this Policy and/or in a specific product notice, unless we have obtained your prior consent.

You can decline to submit personal information as to any of our Sprinter products, in which case we may not be able to provide those products to you.

6.   Information Sharing
Sprinter Parts and Service Store does not use your personal information for purposes incompatible with those listed above.  We do not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party. Sprinter Parts and Service Store requires opt-in consent for the sharing of any sensitive personal information.

Also, Sprinter Parts and Service Store may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:  (a) satisfy an applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Website Terms and Conditions of Use or Terms and Conditions of Sale agreements; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) to protect against imminent harm to rights, property or safety of Sprinter Parts and Service Store, its users, or the public at large as required or permitted by law.

The Sprinter Parts and Service Store website may contain links to other websites and products.  We are not responsible for the privacy practices or the content of such websites or products.  Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

7.   Our Commitment to Security
The Sprinter Parts and Service Store understands that it is a privilege to have you as a customer and is committed to protecting your personal information.  We use the following controls to protect your personal information:

  • Use of secure connections using information when transmitted from your web browser to Sprinter Parts and Service Store;
  • Use of security controls to restrict access to databases housing personally identifying information;
  • Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do;
  • Bind subcontractors with contractual, technical and organizational measures to protect your personal information;
  • Encrypt personal and transactional information on our Site during transmission using 256bit SSL Encryption (there are a few examples out there, such as Secure Socket Layer (SSL) technology; and
  • During a transaction, personal information is securely transmitted to our payment gateway provider and is any remaining personal information is securely stored on our systems.

8.   Data not Collected on this Site
Personal information that is not collected on the Site is not generally subject to this Privacy Policy.

9.   Accessing and Updating Your Personal Information
You may also review and update your customer information by contacting Sprinter Parts and Service Store at 503-427-2270 Monday – Friday, 8AM – 5PM Pacific Time.

10. Changes to Our Privacy Policy
This Privacy Policy may change from time to time.  We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes to be minor.  We will, however, post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice.  Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

11. No Error-Free Performance
The Sprinter Parts and Service Store does not guarantee error-free performance under this Privacy Policy.  We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with our Privacy Policy. The Sprinter Parts and Service Store shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.  This Privacy Policy shall be governed by the laws of the State of Oregon, in the United States of America, without regard to conflicts of laws principles.  By accessing this Site, both of us agrees and submits to the exclusive personal jurisdiction and venue of the state and federal courts sitting in the Washington County, State of Oregon with respect to any disagreement, claim, lawsuit or the like resulting from the terms and/or performance of this Privacy Policy.
Again, if you have any questions regarding this Privacy Policy, please feel free to contact us through our Site at or write to us at:  Privacy Group c/o 19460 SW 89th Ave. Tualatin, OR 97062.